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Frequently Asked Questions
Use this form if you would like a custom stole design that goes beyond our standard options. This includes logos, crests, symbols, artwork, multiple design elements, unusual layouts, different stole colours or anything you would like us to review before ordering.
Yes. You can upload a logo, sketch, previous stole example, artwork or inspiration image with your enquiry. This helps us understand the style, layout or design details you would like.
Not always. Uploading a reference helps us understand your idea, but we will need to review the design first. Some logos, artwork or complex details may need to be simplified or quoted separately before production.
No. The enquiry form is free to submit. Once we review your request, we’ll confirm whether the design can be created and provide next steps. If you decide to go ahead, we’ll let you know how to place your order or pay any additional custom design costs.
Bespoke stoles start from £95. The final price depends on the level of customisation required. More detailed designs, logos, symbols, additional wording or complex layouts may require a custom quote.
Yes. Bespoke stoles include a digital mockup for approval before production. Please check all names, dates, flags, logos and wording carefully before approving your mockup.
Please allow up to 21 days for production after your mockup has been approved. Delivery times are in addition to the production timeframe and depend on the shipping option selected at checkout.
We’ll review your enquiry and any uploaded files, then contact you with next steps. If your design is possible, we’ll confirm the likely price and explain how to proceed with your order.
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